New York, USA

Case Study: Besler

Case Study: Besler Consulting Optimizes Healthcare EDI Workflows with RDPCrystal

 
Besler Consulting is a premier healthcare consulting firm that has spent nearly three decades assisting healthcare providers in navigating the ever-changing healthcare environment. By partnering with Besler Consulting, healthcare provider clients consistently report that revenues have been enhanced, operational efficiencies have been gained, and regulatory compliance has been achieved.

The Business Challenge

To support its extensive healthcare consulting operations, Besler Consulting required a reliable and fast EDI solution to create, parse, and validate complex files on behalf of its clients. Initially focused on 270/271 eligibility data, the technical demands quickly grew to include 837i claims and 835 remittance advice files. The parser needed to meet the following criteria:
  • High-Speed Performance: Exceptional parsing speeds to accelerate time-to-market and maintain daily operational efficiency.
  • Proactive Maintenance: A well-maintained library with frequent updates to protect against business outages caused by sudden file specification changes (such as 5010 updates).
  • Extreme Error Tolerance: Structural resilience to seamlessly process and parse any incoming EDI data, regardless of missing required fields, unusual delimiters, or data corruption.
  • Development Alignment: Native integration with a pure .NET framework to match the internal development team’s technology stack.

The Solution: RDPCrystal EDI Library

After a thorough evaluation of multiple competing products, Besler Consulting selected the RDPCrystal EDI Library based on several core pillars:
  • Superior Error Handling: Powerful capabilities for managing “damaged” or malformed files, combined with a rapid validation API that accurately pinpoints data errors for manual repair.
  • Flexible Data Architecture: The distinct absence of restrictive, field-to-field database mapping tools, allowing developers to design custom workflows without rigid platform constraints.
  • Developer-Friendly Design: An intuitive and quick-to-learn API that dramatically reduced implementation time and accelerated integration into existing products.
  • Proven Examples: Comprehensive, out-of-the-box application templates, specifically the validator sample, which allowed the team to begin validating files before writing custom code.

Impact and Results

Integrating the RDPCrystal EDI Library enabled Besler Consulting to efficiently achieve its modernization goals through key platform components:
  • Modernized Workflows: The implementation allowed the firm to rapidly transition a long-standing, traditional consulting service into a modernized, digital workflow handling live 270/271 files.
  • Automated Data Validation: Utilizing the platform’s robust validation tools enabled the team to inspect incoming data instantly, protecting core applications from breaking due to external formatting errors.
  • Accelerated Time-to-Market: The combination of native .NET compatibility and ready-made code examples allowed the development team to deploy the library well ahead of schedule, maximizing client ROI.