Case Study 4

C ommunity Partnership of Southern Arizona (CPSA) is the Regional Behavioral Health Authority (RBHA) designated by the state of Arizona to coordinate and manage publicly-funded behavioral health services for children, adults and their families in Cochise, Graham, Greenlee, Pima and Santa Cruz counties. CPSA coordinates, by way of a provider network, the delivery of mental health and substance use treatment services, and behavioral health wellness and prevention services.

What business needs or situation did you have?

CPSA had a need to process a high volume of electronic health care claims and demographic information.  The EDI software they chose had to be reliable, stable and most importantly fast.

CPSA was looking for a native .NET product which focused entirely on health care EDI HIPAA transactions. They had looked at other EDI products but most just create wrappers around non .NET based DLLs. Other company’s tool  were way too complicated to use as it tried to handle every type of EDI transaction imaginable. The price of these other solutions also started at 5X the cost of RDPCrystal EDI.

What led you to decide to use our product?

We were able to easily implement full HIPAA compliant validation of our inbound files and also create new outbound files to satisfy 5010 834 based transactions which were recently mandated by our trading partners. The software works efficiently and was easy to use in the development of our applications. We plan to implement 5010 version 837 transactions soon.

The support staff has always been extremely responsive to questions and to provide help. Updates are provided on a regular basis which is great

How did our product help you to meet your goals?

RDPCrystal EDI helped CPSA by not only allowing their developers to forget about all the small details of EDI but also to create a highly stable and reliable EDI infrastructure. RDPCrystal EDI Library also made it possible to process high volumes of data very quickly and efficiently.